Terms & Conditions

About SkinStory AI

SkinStory AI is an AI-powered skin confidence and wellness platform operated by SkinStory AI Ltd, a UK-based business. Our platform provides personalised skin and wellness insights based on information you provide through our assessment questionnaire.

SkinStory AI is a wellness platform and not a medical service. We are not dermatologists, doctors, or medical professionals. Nothing on our platform constitutes medical advice.

Acceptance of Terms

By using our website, joining our waitlist, or using our AI assessment tool you confirm that:

• You are at least 16 years of age
• You have read and understood these Terms & Conditions
• You agree to be bound by these terms
• You have read our Privacy Policy

Our Services

SkinStory AI currently provides:

• A free AI-powered skin and mood assessment tool
• Personalised skin confidence readings and ritual recommendations
• An email newsletter and welcome sequence for waitlist members
• Educational content about the skin-mind connection

We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice to registered users.

Not Medical Advice

This is important. SkinStory AI provides wellness and lifestyle information only. Our AI-generated readings and ritual recommendations are for informational and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.

• Always consult a qualified dermatologist or doctor for medical skin conditions
• If you have a serious skin condition seek professional medical advice
• Do not delay seeking medical advice because of anything you read on SkinStory AI
• Our AI readings are personalised wellness suggestions — not medical prescriptions

Your Account and Waitlist

When you join our waitlist you agree to:

• Provide accurate and truthful information
• Keep your email address up to date
• Not share your account access with others
• Notify us immediately if you suspect unauthorised use of your account

You can unsubscribe from our email list at any time by clicking the unsubscribe link in any email or by contacting us at hello@skinstoryai.com.

Intellectual Property

All content on SkinStory AI — including but not limited to text, graphics, logos, images, AI-generated readings, and the SkinStory AI brand — is owned by SkinStory AI Ltd and protected by UK and international copyright laws.

• You may not reproduce, distribute, or republish our content without written permission
• You may share links to our content on social media
• Your personalised AI reading is generated for your personal use only

User Conduct

When using SkinStory AI you agree not to:

• Provide false or misleading information in our assessment tool
• Use our platform for any unlawful purpose
• Attempt to reverse engineer or copy our AI systems
• Harass, abuse, or harm other users or our team
• Use automated tools to scrape or extract data from our platform

Limitation of Liability

To the fullest extent permitted by UK law SkinStory AI Ltd shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our platform
• Any skin reactions or adverse effects from following our AI-generated ritual recommendations
• Any decisions you make based on our wellness content
• Any temporary unavailability of our platform

Our total liability to you for any claim shall not exceed the amount you have paid to us in the preceding 12 months.

Third Party Links

Our platform may contain links to third party websites. We are not responsible for the content, privacy practices, or terms of any third party websites. We encourage you to read the privacy policies of any third party sites you visit.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms & Conditions from time to time. We will notify active users of any material changes by email. Continued use of SkinStory AI after changes are posted constitutes your acceptance of the updated terms.